Channels · Reach

Your business's always-on conversational layer.

Reach connects to WhatsApp Business API and Meta Instagram DMs, then applies AI intent detection and keyword triggers to automate what happens next. A customer message becomes a lead, a PO, an appointment — without a human typing the reply.

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WhatsApp Business APIMeta / InstagramAI intent detectionFlow builderKeyword triggersAuto-reply

WHAT REACH DOES

AI intent detection

Understands what a customer wants even when they don't say it clearly. Classify, route, and respond automatically.

Visual flow builder

Build conversation flows with a drag-and-drop editor. No code. Branch on keywords, intent, or customer data.

Auto lead creation

A qualifying conversation in WhatsApp creates a contact and deal in Pipeline automatically.

Multi-agent handoff

Bot handles tier-1. Complex queries escalate to a human agent in Chat with full conversation history.

BY THE NUMBERS

Day 1

fastest Vabaly module to go live

WORKS WITH

WhatsApp Business APIMeta InstagramTermii SMSPipeline (CRM)Chat

OTHER CHANNELS MODULES

ChatUnified inbox, all channels EmailEmail inbox, campaigns, sequences ChatDeskChatbot, multiple agents, customer care

ALL 16 MODULES

Core Pulse Reach Chat Email ChatDesk Pipeline Ledger Books Audit Tax Workforce Flow Inventory Intel Connect